We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).
- Jason Chapman
FYI: We absolutely *love* the WebUpdate component, and you people have the *correct* attitude: developers don't want to have to include any further dll's, ocx's, or other "bloatware"-related stuff. We want a simple, efficient, clean solution that works, and that's what we get from TMS!
As always your support is extraordinary and lightning fast.
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Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
We have been using TMS components in our software development for almost 30 years. Throughout this time, we have consistently experienced friendly and high-quality service. Problems are not simply dismissed with the words "no error found," but rather, solutions are actively sought in collaboration with the customer. The components are well-designed and highly configurable to meet individual needs. We have also found TMS to be a reliable partner in custom development projects.
