GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
Wow, I'm really impressed that you found this out in such a short time!
Thanks especially for testing it with Softmaker Office itself and with some more elaborate spreadsheets, this makes me confident that it'll work with the "real life" files that I have to handle.
Super service!
- Arthur Hoornweg
Wagner, I must congratulate with you: I really enjoy reading and watching your posts and videos about TMS Aurelius. First, I appreciate them because they are very specific and up to the point. Second, as a TMS Aurelius user, the more of your post I read, the more I am confident about the choice I have made between TMS Aurelius and "The Others". I love the simplicity of TMS Aurelius: this is the very distinctive trait of it: If you know how to deal with Plain Old Simple Object in Delphi, then you know 80% of TMS Aurelius. And your posts about it, are something I always find very interesting. Thank you so much.
- Fabio Vitale
We really appreciate all the great work that has gone into your products. We have never been as happy with a software vendor as we have been with your products AND your support. Thank you for all that you do !
- Jeffrey M. Keiser/Keiser Computers via email
Congratulations on your efficiency and customer relations. I have been very happy with your product and now I am impressed with the way you treat your customers as well (not that I wasn't impressed before).