The additional facilities the new version of the grid has given me has been a godsend, well worth the asking price and keep up the good work. Also, it's great to see and author responding to users questions so quickly. There's a few companies I've bought components from who should take a lesson from you in customer service.
- Kenvyn Davies, UK via email
P.S. My Boss is very happy with the Planner Components. Best purchase he's made this year he reckons.
- Andy via email
I used to be using TMS stuff for Delphi and C++ Builder.
Now I use the Borland for TMS!
Cheers!
- Hiroshi Nishimura via email
GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
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