We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).
- Jason Chapman
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
Sorry to say that I regret about my Scripter purchase. I mean, I regret that I didn't purchase it before ;-)
I implemented the routine I needed in my application in less than 4 hours, thanks to the excellent examples in documentation and available features.
I'm even "scared" because everything worked in the very first time and every time this happens there is something really wrong "hidden" that only shows up when the application is running at the customer (one of the Murphy's Law).
Congratulations.
- Natali Junior Samuel
I use TMS components since a couple of years and I'm really happy with the components but especially with the support the company does provide, too. I always (!) get fast and competent help. In my opinion they have a great package of software and service.
- Jimi Romano
Once again - thanks guys! I am truly impressed with the prompt replies to my many questions and comments. I have been so impressed with each and every functionality of every one of the TMS components I have used in my application. With your components added capability, Borland seriously needs to think about packaging your product with Delphi instead of their own. Keep up the awesome work!!