Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
I am a very happy user of your grid pack, the amount of properties is overwhelming! That is the only disadvantage (?)....(!)
Keep on doing this good customer support.
- Joost Geluk/Tradinco via email
We really appreciate all the great work that has gone into your products. We have never been as happy with a software vendor as we have been with your products AND your support. Thank you for all that you do !
- Jeffrey M. Keiser/Keiser Computers via email
We use Delphi for the majority of our projects and FixInsight has been really helpful in identifying potential pitfalls. It does help to write better code with conventions warnings as well as highlights issues in code that may lead to hard-to-find bugs. As more warnings are progressively added in the recent of releases of FixInsight, it helps us improve our products. We highly recommend it.
- Andrew Fox
GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
