Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
The additional facilities the new version of the grid has given me has been a godsend, well worth the asking price and keep up the good work. Also, it's great to see and author responding to users questions so quickly. There's a few companies I've bought components from who should take a lesson from you in customer service.
- Kenvyn Davies, UK via email
Congratulations on your efficiency and customer relations. I have been very happy with your product and now I am impressed with the way you treat your customers as well (not that I wasn't impressed before).
- Mark Dutch, Australia
I will never again ship a product on which I have not run FixInsight. It prevented us from shipping a product with several significant bugs which the Delphi compiler had not detected. It paid for itself the first time we used it.
- Tom Field
We have used the TMS Component Pack for around 6 years or so and hands down the best components that we have purchased from any vendor. We use the TAdvStringGrid components, the Web Update Components and many others in each of our software programs that we build and we have always received superb support and TMS Software is always committed to excellence by providing constant feature enhancements and updates.
