I'm sure it is no secret to you that excellent support results in loyal customers. I'm quickly becoming a member of your fan club. Keep up the good work!
- Bill D. Pirkle, World Chess Network
J'ai commencé par utiliser le composant AdvStringGrid, car j'avais besoin d'une grille qui permette d'afficher des images, de créer des nœuds. A l'usage ce composant s'avère ultra-complet, je ne lui ai pas encore trouvé de manques. Malgré des besoins complexes, j'ai toujours trouvé LA solution dans l'advStringGrid.
Petit à petit, j'ai utilisé d'autres composants (DBAdvGrid, TWebUpdate et bien d'autres), à chaque fois j'ai gagné un temps fou et obtenu des résultats bien meilleurs que ce que j'attendais au départ.
Enfin, quel plaisir de recevoir des réponses du support technique par e-mail au plus tard le lendemain, souvent en moins d'une heure!
- Nicolas Voillot, France
The email was a genuine query but it was also a test as to how quick you were to respond to user questions and you passed that with flying colours. I am very impressed with your company and the quality of the controls you have to offer.
- Warren Weber, Australia
I just wanted to say a big thanks for the "Live Diagram" feature in Diagram Studio. I have a temperature monitoring and control application that can make good use of this idea. It will allow me to visually manage and display a stepped control process, where temperature settings change with time. Thanks again!
- John Gray
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
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