I must say, you people at TMS are VERY FAST with your support, even on Sundays and that to someone who has not yet registered. I wish some other components authers will copy your style. You have my compliments!!!
- Piet Henning, Netherlands
We really appreciate all the great work that has gone into your products. We have never been as happy with a software vendor as we have been with your products AND your support. Thank you for all that you do !
- Jeffrey M. Keiser/Keiser Computers via email
We would like to thank you Bruno for giving us fantastic support.
Because of TMS components our ETL software is not only useful but also beautiful.
- Mike / DB Software Laboratory via email
Just wanted to say that these new components are amazing. Not only do you
put out an excellent product but you are always coming up with new and
innovative components. You guys must never sleep! A very large part of our
software product is designed with TMS components and the most common
customer comment when they see our new GUI is "Wow". So.... "thanks" - you
guys rule!
- Robyn Freeman via TMS newsgroup
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!