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Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages. We are impressed! Your company sets standards that we all should try to meet!

- Richard Bibby via email

Congratulations on your efficiency and customer relations. I have been very happy with your product and now I am impressed with the way you treat your customers as well (not that I wasn't impressed before).

- Mark Dutch, Australia

Thanks so much for providing outstanding components and service with your TMS Smooth Controls Package for RAD Studio XE2. I had originally used the free versions with RAD Studio 2010 and XE, but the value, support, and excellence of your products made it a no-brainer for me to purchase the XE2 version. It's a pleasure working with a company that develops great products and provides the kind of customer support that makes it easy for developers such as myself to incorporate your components into my RAD Studio products. I shall continue to use, update, and purchase component packages from your company in the future.

- Reef Morse, Scientific Software Services via email

The email was a genuine query but it was also a test as to how quick you were to respond to user questions and you passed that with flying colours. I am very impressed with your company and the quality of the controls you have to offer.

- Warren Weber, Australia

Just wanted to send you kudos on the TMS Components. Their value has more than paid for themselves in our projects, and we're heavily using your TPlanner and TAdvStringgrid components. I can't tell you how many man-hours have been saved, and the cost of registering the suite is more than reasonable. The availability of the source code is by far the most valuable service you provide, since we can't use closed components due to security concerns.

- C. Marrero, USA

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