Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
To say I am impressed is an understatement. Thank you for your help, I think the TMS component pack provides unparalleled functionality and is exceptional value for money.
Congratulations on an excellent product.
- Lester Coe via email
I am a very happy user of your grid pack, the amount of properties is overwhelming! That is the only disadvantage (?)....(!)
Keep on doing this good customer support.
- Joost Geluk/Tradinco via email
As always your support is extraordinary and lightning fast.
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We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).