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3 minutes from submission of support question to supply of answer. Now how slow is that ? :) :) ;) I seriously just don't think you guys can get any better at this !!! ... I'm starting my weekend stunned !

- Pete Barrett via email

I'm sure it is no secret to you that excellent support results in loyal customers. I'm quickly becoming a member of your fan club. Keep up the good work!

- Bill D. Pirkle, World Chess Network

Wow, I'm really impressed that you found this out in such a short time! Thanks especially for testing it with Softmaker Office itself and with some more elaborate spreadsheets, this makes me confident that it'll work with the "real life" files that I have to handle. Super service!

- Arthur Hoornweg

I've worked with Flexcel for the last two years and this is one of the greatest products I have ever had the pleasure of working with. It is FAST and it just plain works! They are super responsive in answering questions and they've even added features I've requested. If you need to generate reports, don't shell out money for Crystal (or whatever name it goes by this month) - Buy this and you will NOT be sorry.

- Bill

Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages. We are impressed! Your company sets standards that we all should try to meet!

- Richard Bibby via email

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