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What our customers say

3 minutes from submission of support question to supply of answer. Now how slow is that ? :) :) ;) I seriously just don't think you guys can get any better at this !!! ... I'm starting my weekend stunned !

- Pete Barrett via email

We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue. By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings). The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).

- Jason Chapman

I bought your component pack recently and I have to admit that out of all the component libraries I have, yours is by far the best one (at least you and I seem to think in the say way. i.e: needed features, behavior, etc...) So, congratulations on a great product!! I wish I have known about your component pack a year ago. If you go to BORCON this year, I will buy you a beer. :-)

- President Healthcare Integrated Solutions, Inc, USA

Ihre Componenten sind toll.

- Alfred Herrmann, Germany

Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages. We are impressed! Your company sets standards that we all should try to meet!

- Richard Bibby via email

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