Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
Getting email tech support in 7 minutes is unique experience for me. You are the best!
- Dmitry Mikhilov via email
Every time I call on TMS I find the same level of professional attention and timely response. Thank you very much! I'm a TMS fan for life
- Tony Benci via email
GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
I don't know if you get many complements but I am constantly impressed with your tools. We use many of them in every application developed for the company I work for and unlike many, you have exceeded my expectations in both the tool and documentation.