3 minutes from submission of support question to supply of answer. Now how slow is that ? :) :) ;) I seriously just don't think you guys can get any better at this !!! ... I'm starting my weekend stunned !
- Pete Barrett via email
TMS is a great product and the service is one of the best I have seen if not the best.
- Santiago Calderon in Borland newsgroups
Hi Bruno
Just want to drop you a line about how great your presentation was today.
We often fail to point out to someone when they do a great job!
You did a great job, you gave me a lot of ideas, and you answered my question very well.
THANK you for your great products & super support.
- Lawrence Green
I'm sure it is no secret to you that excellent support results in loyal customers. I'm quickly becoming a member of your fan club. Keep up the good work!
- Bill D. Pirkle, World Chess Network
We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).