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3 minutes from submission of support question to supply of answer. Now how slow is that ? :) :) ;) I seriously just don't think you guys can get any better at this !!! ... I'm starting my weekend stunned !

- Pete Barrett via email

Congratulations on your efficiency and customer relations. I have been very happy with your product and now I am impressed with the way you treat your customers as well (not that I wasn't impressed before).

- Mark Dutch, Australia

We have used the TMS Component Pack for around 6 years or so and hands down the best components that we have purchased from any vendor. We use the TAdvStringGrid components, the Web Update Components and many others in each of our software programs that we build and we have always received superb support and TMS Software is always committed to excellence by providing constant feature enhancements and updates.

- Jason Allcorn via email

I'm sure it is no secret to you that excellent support results in loyal customers. I'm quickly becoming a member of your fan club. Keep up the good work!

- Bill D. Pirkle, World Chess Network

Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages. We are impressed! Your company sets standards that we all should try to meet!

- Richard Bibby via email

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