GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).
- Jason Chapman
As always your support is extraordinary and lightning fast.
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I will never again ship a product on which I have not run FixInsight. It prevented us from shipping a product with several significant bugs which the Delphi compiler had not detected. It paid for itself the first time we used it.
- Tom Field
Wow, I'm really impressed that you found this out in such a short time!
Thanks especially for testing it with Softmaker Office itself and with some more elaborate spreadsheets, this makes me confident that it'll work with the "real life" files that I have to handle.
Super service!