Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
Once again - thanks guys! I am truly impressed with the prompt replies to my many questions and comments. I have been so impressed with each and every functionality of every one of the TMS components I have used in my application. With your components added capability, Borland seriously needs to think about packaging your product with Delphi instead of their own. Keep up the awesome work!!
- James Rue, USA
We really appreciate all the great work that has gone into your products. We have never been as happy with a software vendor as we have been with your products AND your support. Thank you for all that you do !
- Jeffrey M. Keiser/Keiser Computers via email
Dear Sir/Madam.
I'm afraid I'm going to have to uninstall and return the TMS Component Pack we recently purchased. It's just too darn good.
What are my clients going to say when I can now implement a whole screed of additional functionality so quickly and easily? How are they going to react when, all of a sudden, their applications look 10 times better?
And there are so many components! It's going to take weeks, if not months, to play with them all.
It's criminal, I tell you. You shouldn't be able to sell a component package this good.
I guess I'll hang onto it a little while longer, and try to figure out how to explain it to our clients.
Keep up the good work ;-)
- Paul Matthews - ProSouth Solutions via email
- Your product is by far the most pleasant tool to use. No other product even comes close to its ease of use.
- It is currently the easiest to use especially for those who neither want or need to have to spend lots of time learning some of the competitor's products.
- Data Modeler makes this an almost pleasant experience where you can work with a minimum of technical knowledge or be able to delve deeper where necessary.
