Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
I work with Delphi since the first version, and searching for components is a hard work (I think you know). I've tested tons of components, even the "best-sellers", in my eyes, there are two things importants to look for a component: the "look" (for visual components of course), and the most important:
It need to be easy to understand, to programming, and to find information when it is needed (help/manual/demos)
In all of these points your job is really good! Congratulations for you and your team.
- Luiz Nelson S Gonçalves, Brasil via email
I was very impressed with the speed of your grid as some of the files being loaded are > 30000 rows, the performance is still very good. Although I don't use many of the newer advanced features I have found it to be a very solid work horse.
- Huw Reddick, UK
Greatgreatgreat news, this was fast again!! Thanks to all the people at TMS for their continuous hard work for the Delphi world! I think without your TMS Component Pack and without your fast reactions in nearly every situation (new Delphi-Releases, fixing issues in TMS components, handling support questions etc...) I had left the Delphi world years ago.
TMS really rocks, keep up with the very good work!
- Udo Treichel via email
We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).