GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
Bij veel softwareproducten kantelt het aanvankelijke enthousiasme spoedig naar cynisme. Na een jaar werken met TMS-producten gebruiken wij en onze eindgebruikers met toenemend plezier de TMS-componenten. Met name de StringGrid en HTML-georienteerde componenten blinken uit door creativiteit, stabiliteit en performance. De reactietijd op vragen en overleg is onovertroffen kort !
- C. de Goey, AG&P Software B.V., Nederland
The way the persistence stuff in TAdvLUEdit and other advanced edit controls is working is just so nice that it, well it's so nice that I just can't even come up with a suitable description. The best I can say is that there should be a law that no entry component can be without it!
- Mitch Godfrey, Wasatch Data Inc
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
First thanks for the great product and great support.
Of course there’s a lot to learn when new to web programming.
But until now we have been able to solve all problems with your help and hints.
And each day bring a new nice surprise :) discovering features.
- Bo Nielsen
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