Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
Just to express my (so far) complete satisfaction with TMS Component Pack. I just purchased it, it arrived very fast, service was prompt and polite, emails were answered within minutes. The installation into BCB5 Pro worked great, and the components themselves seemed to work for a few quickie tests. Browsing the documentation further, there are some great components in this package.
- Martin Fensome in Borland newsgroups
The additional facilities the new version of the grid has given me has been a godsend, well worth the asking price and keep up the good work. Also, it's great to see and author responding to users questions so quickly. There's a few companies I've bought components from who should take a lesson from you in customer service.
- Kenvyn Davies, UK via email
Wow, I'm really impressed that you found this out in such a short time!
Thanks especially for testing it with Softmaker Office itself and with some more elaborate spreadsheets, this makes me confident that it'll work with the "real life" files that I have to handle.
Super service!
- Arthur Hoornweg
I work with Delphi since the first version, and searching for components is a hard work (I think you know). I've tested tons of components, even the "best-sellers", in my eyes, there are two things importants to look for a component: the "look" (for visual components of course), and the most important:
It need to be easy to understand, to programming, and to find information when it is needed (help/manual/demos)
In all of these points your job is really good! Congratulations for you and your team.
- Luiz Nelson S Gonçalves, Brasil via email
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