I've worked with Flexcel for the last two years and this is one of the greatest products I have ever had the pleasure of working with. It is FAST and it just plain works! They are super responsive in answering questions and they've even added features I've requested. If you need to generate reports, don't shell out money for Crystal (or whatever name it goes by this month) - Buy this and you will NOT be sorry.
- Bill
Getting email tech support in 7 minutes is unique experience for me. You are the best!
- Dmitry Mikhilov via email
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
The additional facilities the new version of the grid has given me has been a godsend, well worth the asking price and keep up the good work. Also, it's great to see and author responding to users questions so quickly. There's a few companies I've bought components from who should take a lesson from you in customer service.
- Kenvyn Davies, UK via email
I am a very happy user of your grid pack, the amount of properties is overwhelming! That is the only disadvantage (?)....(!)
Keep on doing this good customer support.
- Joost Geluk/Tradinco via email
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