"Personally I have been using your component products for Borland since at least 1998. Since then I've been in various positions to influence corporate development direction and TMS has always been on the "must have" list.
Seeing as how in the past 11 years I have only needed to contact support once and use the forums twice speaks volumes to the quality of the products that you produce."
- Erik Wolowitz via email
We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).
- Jason Chapman
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
Every time I call on TMS I find the same level of professional attention and timely response. Thank you very much! I'm a TMS fan for life
- Tony Benci via email
Wow, I'm really impressed that you found this out in such a short time!
Thanks especially for testing it with Softmaker Office itself and with some more elaborate spreadsheets, this makes me confident that it'll work with the "real life" files that I have to handle.
Super service!