Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).
- Jason Chapman
Keyboarding this menu is the sexiest thing I have ever seen, (okay, I should probably get out more).
- Jerry Hayes
Wow, I'm really impressed that you found this out in such a short time!
Thanks especially for testing it with Softmaker Office itself and with some more elaborate spreadsheets, this makes me confident that it'll work with the "real life" files that I have to handle.
Super service!
- Arthur Hoornweg
Thank you for all the help. Your suggestions and support were of invaluable service to me. With your sample code, my application is finally up and running. I am just a beginner but i found working with your products very easy and delightful. Hope you would help me with some doubts in the future.