GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
Another vote for Flexcel here, since the rewritten and updated Flexcel came out a year or two ago, I only use that. Mostly I use it to read XLS and XLSX files, which it does much faster and more flexibly than Excel automation, in my experience. If you also need to write XLS and XLSX files (which I do occasionally) Flexcel has the most amazing utility named 'ApiMate'. You can design your output report in Excel, including only a minimum of actual data, but with all the detailed formatting, headings, and column, row and cell properties you need. Then point ApiMate at the Excel file, and it generates a Delphi program to write the entire XLS file using the Flexcel API, with all the attributes matching those you created in Excel itself. It is then the work of a few moments to adapt the ApiMate-created functions to handle your real data. Magic! Flexcel support is prompt and helpful, too.
- Tim Frost
I'm sure it is no secret to you that excellent support results in loyal customers. I'm quickly becoming a member of your fan club. Keep up the good work!
- Bill D. Pirkle, World Chess Network
J'ai essayé et j'utilise le composant TAdvStringGrid de TMS software et il est simplement génial.
- D.Z., France in Remarq newsgroups
Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!