Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
I bought your component pack recently and I have to admit that out of all the component libraries I have, yours is by far the best one (at least you and I seem to think in the say way. i.e: needed features, behavior, etc...) So, congratulations on a great product!! I wish I have known about your component pack a year ago. If you go to BORCON this year, I will buy you a beer. :-)
- President Healthcare Integrated Solutions, Inc, USA
J'ai commencé par utiliser le composant AdvStringGrid, car j'avais besoin d'une grille qui permette d'afficher des images, de créer des nœuds. A l'usage ce composant s'avère ultra-complet, je ne lui ai pas encore trouvé de manques. Malgré des besoins complexes, j'ai toujours trouvé LA solution dans l'advStringGrid.
Petit à petit, j'ai utilisé d'autres composants (DBAdvGrid, TWebUpdate et bien d'autres), à chaque fois j'ai gagné un temps fou et obtenu des résultats bien meilleurs que ce que j'attendais au départ.
Enfin, quel plaisir de recevoir des réponses du support technique par e-mail au plus tard le lendemain, souvent en moins d'une heure!
- Nicolas Voillot, France
TMS Cryptography Pack / installed yesterday, to replace our legacy encryption solutions. It works great. Many thanks!
- Kyrylenko Oleg
GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
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