Another question which has been a subject for discussion here. How does your organisation manage to provide such quick and helpful response to support questions? Is this type of support provided by dedicated support staff, or developers? I see that you also give support in many languages.
We are impressed! Your company sets standards that we all should try to meet!
- Richard Bibby via email
We had a very positive Flexcel talk in our meeting yesterday. Dave Martel was very positive about the product; the support; speed to fix an issue.
By doing the talk he realised improvements over the years and has an amazing success story from analysing a large number of human created spreadsheets (1000’s of spreadsheets with 1000’s of readings).
The speed of analysis allowed them to refine and re-train the importer to deal with human vagaries (comments / colour etc).
- Jason Chapman
We would like to thank you Bruno for giving us fantastic support.
Because of TMS components our ETL software is not only useful but also beautiful.
- Mike / DB Software Laboratory via email
I continue to be very satisfied with your software. Very recommendable!
- Hans L. Werschner, Germany
I must say, you people at TMS are VERY FAST with your support, even on Sundays and that to someone who has not yet registered. I wish some other components authers will copy your style. You have my compliments!!!
- Piet Henning, Netherlands
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