The email was a genuine query but it was also a test as to how quick you were to respond to user questions and you passed that with flying colours. I am very impressed with your company and the quality of the controls you have to offer.
- Warren Weber, Australia
Following a small problem with the TSectionListBox component, I was amazed to see that it was corrected in... 4 days. And what amazes me the most is to see that my clients are more impressed by the look & feel of my software since I'm using TMS components rather than its new features. A great thank you for your efficiency, you help me a lot.
- Jean-Pierre Lamon/Ngscan.com via email
GREAT SUPPORT !!!
The delay between sending a support request and getting an answer from TMS seems to be exactly the time needed for writing the answer-mail.
- Thomas Reppel / Grid Data via email
Thanks so much for providing outstanding components and service with your TMS Smooth Controls Package for RAD Studio XE2. I had originally used the free versions with RAD Studio 2010 and XE, but the value, support, and excellence of your products made it a no-brainer for me to purchase the XE2 version.
It's a pleasure working with a company that develops great products and provides the kind of customer support that makes it easy for developers such as myself to incorporate your components into my RAD Studio products.
I shall continue to use, update, and purchase component packages from your company in the future.
- Reef Morse, Scientific Software Services via email
J'ai commencé par utiliser le composant AdvStringGrid, car j'avais besoin d'une grille qui permette d'afficher des images, de créer des nœuds. A l'usage ce composant s'avère ultra-complet, je ne lui ai pas encore trouvé de manques. Malgré des besoins complexes, j'ai toujours trouvé LA solution dans l'advStringGrid.
Petit à petit, j'ai utilisé d'autres composants (DBAdvGrid, TWebUpdate et bien d'autres), à chaque fois j'ai gagné un temps fou et obtenu des résultats bien meilleurs que ce que j'attendais au départ.
Enfin, quel plaisir de recevoir des réponses du support technique par e-mail au plus tard le lendemain, souvent en moins d'une heure!
- Nicolas Voillot, France
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