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Tuesday, July 06, 2010Each day, I discover emails in the Outlook junk mail folder that do not belong in the junk mail. Sometimes I really wonder on what criteria Microsoft decides an email is spam or junk. Today, I discovered that suddenly an email from Delphi.About.com (an excellent website by the way) got classified as junk. I have been receiving emails from Delphi.About.com for years without problems. So, my typical reaction is to mark the email as safe sender and move it to my Inbox.
Now, I'm starting to think that Microsoft utilizes a very clever algorithm for filtering emails. Everyday it randomly flags some emails as junk. It counts on the user for inspecting the junk folder and whitelisting the emails that are not spam. This way, all Microsoft has to do is accept all emails in the whitelist the user created and further randomly move some emails to the junk folder. Eventually, when Microsoft classifies enough random emails as spam and the user persists building the whitelist, there is hope that one day the Microsoft Outlook email filter will work as expected. Now, don't tell me Microsoft isn't innovative!
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