Support is an essential part of software development. Not only to get you up to speed if you are struggling with getting to know a new product but also if there is a problem with a product in an existing application. It is important to get good quality support when you need it.
Here at tmssoftware.com, we pride ourselves in providing the best possible support for our customers. We are constantly working on improving our support channels and one of those channels is getting a major overhaul today.
Introducing the TMS Support CenterThe new TMS Support Center will replace the TMS Forum from today and includes a whole lot of new features and technical improvements.
StructureThe new TMS Support Center is structured in the same way as the tmssoftware.com website. On the main page a list of categories/frameworks is displayed along with an overview of the latest topics. Pick a category to display a list of products belonging to that category. Pick a product to consult previous posts about that product or create a new topic.
AccessAccess to the TMS Support Center is free. However, to make sure providing support remains manageable and fast, posting questions is only allowed for customers with an active license for a specific product.
By letting all active registered users take part, anyone using the same product is encouraged to join the discussion and provide their own insights, experiences, or even solutions.
SearchMaking search quick and easy is important. This enables you to find out if a particular question has been answered before and get a previously suggested solution right away without needing to wait for an answer.
All data from the TMS Forum has been migrated to the new TMS Support Center. As such the TMS Support Center also acts as a giant searchable archive from day 1.
UploadsSometimes words alone just aren't enough. Add images and files to your question with ease.
Mobile friendlyWant to access the TMS Support Center while away from your desktop? No worries, the site is fully compatible with mobile browsers.
ConclusionThe TMS Support Center will allow us to keep providing you with the best possible support more efficiently than ever. Now and in the future!
What is FNC?Since day 1, FNC stands for Framework Neutral Components. This means that the components can be used cross-framework and cross-platform. Below is an overview which frameworks and platforms (operating systems/browsers) are supported.
TMS FNC Components can be simultaneously used on these frameworks:
TMS FNC Components can be simultaneously used on these operating systems/browsers:
TMS FNC Controls can be simultaneously used on these IDE's:
FNC logo (re-)designTo bundle this into a single logo that is consistent throughout our product range and website design we thought about the color gray to match the Neutral keyword in what FNC stands for. After a couple of brainstorm sessions we came up with the logo that would represent FNC in documentation, blog posts, demos, product pages, newsletters and many more.
Up until now, we always thought that the FNC logo would reflect what FNC was, and even with intensive campaigns around FNC and the FNC logo, trying to get customers to get to know FNC, there was always a slumbering thought that the logo didn't feel right and didn't represent what it should stand for. After all these years, it still remains a mystery for some and therefore we decided to redesign the logo and starting from today, we'll adopt the following design.
With this new logo we feel confident that this will represent FNC in a better way as it was with the old logo. In the coming days/weeks, the new design will be distributed throughout our FNC products as well as used in various social media items, documentations and installers.
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Since 1996, Dr. Holger Flick has been using Delphi as his primary development platform and has been an active member of the community.
In 2019, Holger established his new company FlixEngineering LLC. The company focuses on consulting, training and software development using object-oriented programming languages like Delphi, C#, Swift, and Objective-C. Holger is part of the TMS Software family providing his expertise as Evangelist and QA Engineer.
As always, we thank all users for the numerous inputs, feedback, comments and suggestions. This is an invaluable help to steer our developments here at TMS software.