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Invalid Registration Data

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Reckweg Knut View Drop Down
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Joined: 27 Jul 2011
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Post Options Post Options   Quote Reckweg Knut Quote  Post ReplyReply Direct Link To This Post Topic: Invalid Registration Data
    Posted: 05 Oct 2017 at 4:05am
Hi,

I installed the new Data Modeler today but can't get it to work.
Whatever I try to use as credentials the licensing tool always states "Invalid registration data" 
I had 2.8.x running on the PC before (can't remeber the licensing or registration process) and updated through Subscription Manager 2 and I have licensed All Access.

What do I need to do / put in the registration fields to license?

Regards 
Knut
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Dave White View Drop Down
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Post Options Post Options   Quote Dave White Quote  Post ReplyReply Direct Link To This Post Posted: 05 Oct 2017 at 5:56am
I have the same problem

I installed the update manually (I don't have all access). The install replaced my V2 install, then asked for registration data. I entered the registration information from the e-mail I received with my original purchase but it won't accept the registration key. No new e-mail had been received with an updated key. Maybe following tomorrow?
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Nancy Lescouhier View Drop Down
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Joined: 18 May 2010
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Post Options Post Options   Quote Nancy Lescouhier Quote  Post ReplyReply Direct Link To This Post Posted: 05 Oct 2017 at 9:24am

Active users can request a new key for DM v3.0 via support@tmssoftware.com

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