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Error loading AdvChart 4.2.1.9 after upgrade

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Blanchard Edward View Drop Down
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Post Options Post Options   Quote Blanchard Edward Quote  Post ReplyReply Direct Link To This Post Topic: Error loading AdvChart 4.2.1.9 after upgrade
    Posted: 28 Aug 2018 at 5:06pm

I updated AdvChart VCL this morning, and now I'm getting the following on IDE start:

Can't load package C:\Users\Public\Documents\Embarcadero\Studio\19.0\Bpl\AdvChartDEDXE11.bpl.
Cannot load package 'advchartdxe11.'  It contains unit 'Data.Bind.ObserverLinks', which is also contained in package 'bindcomp250'.


Win10,  Delphi Tokyo enterprise, advChart v 4.2.1.9 (8/27/2018).

Cheers,
EdB
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Bruno Fierens View Drop Down
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Post Options Post Options   Quote Bruno Fierens Quote  Post ReplyReply Direct Link To This Post Posted: 28 Aug 2018 at 5:09pm
Redownload & reinstall. Was mistake in first distribution uploaded earlier today.
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Blanchard Edward View Drop Down
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Post Options Post Options   Quote Blanchard Edward Quote  Post ReplyReply Direct Link To This Post Posted: 28 Aug 2018 at 5:11pm
Will do, thanks.

BTW, I think you've beat your "personal best" support time on this one - less than 3 minutes response time!
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Bruno Fierens View Drop Down
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Post Options Post Options   Quote Bruno Fierens Quote  Post ReplyReply Direct Link To This Post Posted: 28 Aug 2018 at 5:32pm
:)
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Yannis STAMATELOPOULOS View Drop Down
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Post Options Post Options   Quote Yannis STAMATELOPOULOS Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jun 2019 at 9:41am
Hello,

I downloaded the TMS VCL Chart 4.4.0 Yesterday and i have the same problem ...
Thx
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Pieter Scheldeman View Drop Down
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Post Options Post Options   Quote Pieter Scheldeman Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jul 2019 at 4:56pm
Hi,

Can you send us the log file generated under My Documents?
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Yannis STAMATELOPOULOS View Drop Down
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Post Options Post Options   Quote Yannis STAMATELOPOULOS Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jul 2019 at 2:57pm
I sent you an email with the log file at info@tmssoftware.com
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