FREQUENTLY ASKED QUESTIONS

TMS IntraWeb Components : Frequently asked questions

Q: A previous version of the TMS IntraWeb Components was working fine, but installing a new trial or registered version is causing problems

A: Before installing a new version, FIRST delete ALL old version files. This includes ALL old TMS *.DCU, *.OBJ, *.HPP, *.BPL, *.DCP, *.BPI, *.LIB files. Look for files in your FULL Delphi or C++Builder library path as well as Windows\System and Windows\System32 directories

Q: When installing the TMS IntraWeb Components, I get an error similar to "rtl package not found"

A: Make sure that the Delphi or C++Builder update packs required by IntraWeb are installed. The Delphi or C++Builder update packs can be obtained from the Borland website. Information about required update packs can be found at the website of AtoZed.

Q: After installing the registered version of the TMS IntraWeb Components, IntraWeb is still running in evaluation mode

A: Before installing a registered version, FIRST delete ALL old version files. This includes ALL old TMS *.DCU, *.OBJ, *.HPP, *.BPL, *.DCP, *.BPI, *.LIB files. Look for files in your FULL Delphi or C++Builder library path as well as Windows\System and Windows\System32 directories.

Q: When installing the TMS IntraWeb Components, I get an error similar to "Never build package 'intraweb_51_60' must be recompiled"

A: Before installing a new version, FIRST delete ALL old version files. This includes ALL old TMS *.DCU, *.OBJ, *.HPP, *.BPL, *.DCP, *.BPI, *.LIB files. Look for files in your FULL Delphi or C++Builder library path as well as Windows\System and Windows\System32 directories. Check also that the correct Delphi or C++Builder update packs required by your IntraWeb version. Information about required update packs can be found at the website of AtoZed.

Q: When trying to install the trial version of the components I get an error similar to:
[Fatal Error] IW51TMSxx.dpk: Unit IWTMSCtrls was compiled with a different version of IWBaseControl.TIWBaseControl
or
[Fatal Error] IW6TMSxx.dpk: Unit IWTMSCtrls was compiled with a different version of IWBaseControl.TIWBaseControl

A: Make sure there is ONLY ONE version of TMS IntraWeb Components in your Delphi or C++Builder library path and that this version matches EXACTLY your IntraWeb version. Ie. TMS IntraWeb Components for IntraWeb version X.Y.Z will ONLY work with IntraWeb X.Y.Z, NO OTHER IntraWeb versions. Make sure there are no old TMS IntraWeb Component version files in your library path as well as no different IntraWeb versions on your system.

Q: When trying to install the registered version of the components I get an error similar to: [Fatal Error] IWTMSBase.pas : Undeclared identifier GServerController

A: Make sure you have copied TMSDEFS51.INC or TMSDEFS6.INC to TMSDEFS.INC as instructed in README.TXT for IntraWeb 5.1 or IntraWeb 6

Q: With which IntraWeb version are the TMS IntraWeb Components compatible ?

A: The registered version is compatible with

• ALL IntraWeb 5.1.X versions equal or higher than 5.0.11
• ALL IntraWeb 7.0.X versions equal or higher than 7.0.9
• ALL IntraWeb 7.1.X versions equal or higher than 7.1.0
• ALL IntraWeb 7.2.X versions equal or higher than 7.2.32
• ALL IntraWeb 8.0.X versions equal or higher than 8.0.7

Q: I try to install the TMS IntraWeb Components and it complains about not being able to find IntraWeb_X_Y.dcp ?

A: TMS IntraWeb Components require that AtoZed software IntraWeb is installed in Delphi or C++Builder. You can obtain IntraWeb from http://www.atozedsoftware.com

Q: What is the difference between the TMS IntraWeb Component Pack and the TMS IntraWeb Component Pack Pro ?

A: The TMS IntraWeb Component Pack Pro contains the IntraWeb non data-aware and data-aware grid components.

Q: When I try the HTMLEdit demo, it does not work on Netscape or Opera ?

A: The only browsers that currently support this are Internet Explorer 5.5 and Internet Explorer 6.0

Q: I am a registered user and want to obtain the latest registered version of the TMS IntraWeb components, where can I find these ?

A: Free updates can be obtained after login on the website with your registration email and code. In case you forgot the registration code, you can request it from the link below at the login page.

Q: I've opened IW5TMSxx.DPK, when I click install, I get the error message [Fatal Error] IW5TMSxx.dpk(38): Required package 'Intraweb_50_70' not found

A: For IntraWeb 5.1, you need to use the IW51TMSxx package files. The IW5TMSxx package files are for IntraWeb 5.0 only

Q: After installing a new version of the TMS IntraWeb Components and running my application, I get an error similar to : error: property xyz does not exist

A: After installing a new version, FIRST open ALL forms in your application that contain TMS IntraWeb components, ignore property errors, save the form files and AFTER this, recompile the application

Q: When compiling my application with C++Builder, I get linker errors similar to : [Linker Error] Unresolved external 'InternetOpenA' referenced from ...

A: In your application unit, add the line : #pragma link "wininet.lib"

Q: I have the registered version of the TMS IntraWeb components but cannot find the demo applications

A: As explained in the registration email, the demo applicactions are available after login on our web site with your registration email and code.

Q: I have registered the TMS IntraWeb components but lost my registration code

A: Choose login on the website and the link at the bottom of the login screen allows you to retrieve the registration code

Q: When trying to install the TMS IntraWeb Component pack in Delphi 6, I get the error:


A: As instructed on the AtoZed website, to use IntraWeb with Delphi 6 you need the RTL3 update pack to be installed

Q: When trying to choose an image for component I get an error similar to:
"Could not load image, invalid format"

A: As instructed in the Install.txt file, you need to install the design time package file IWxTMSDEyy.DPK

Q: When trying to install the TMS components I encounter an error message that it is an invalid package file.

A: Components need to be installed by opening the .DPK or .BPK file from the menu: File, Open. Do not use the Component, Install Packages, Add.

Q: When trying to install the TMS components I encounter an error message similar to
Can't find procedure @Iwbasecontrol@TIWBaseControl@get_Visible$qqrv in DDL-file Intraweb_60_70.bpl

A: Before installing a new version, FIRST delete ALL old version files. This includes ALL old TMS *.DCU, *.OBJ, *.HPP, *.BPL, *.DCP, *.BPI, *.LIB files. Look for files in your FULL Delphi or C++Builder library path as well as Windows\System and Windows\System32 directories. Make sure that there are not multi IntraWeb version files as well on your system.

Q: When trying to compile the TMS Components, I encounter an error message similar to
"it := Control.RenderHTML;" // not enough actual Parameters.

A: Make sure you have followed the instructions in INSTALL.TXT to copy TMSDEFS6.INC over TMSDEFS.INC and that no other incorrect TMSDEFS.INC file is in your library path

Q: When I try to install the components in Delphi 2005, I get the error message: Never-build package '.IW72TMSDED2005' requires always-build package 'IW72TMSD2005'

A: Make sure that you have deleted ALL previously installed IntraWeb and TMS IntraWeb components' .DCU, .DCP, .BPL files. Note that some old IntraWeb files can be located in the \Windows\System32 folder

Q: What is the difference between the TMS IntraWeb Component Pack Pro and the TMS IntraWeb Component Pack Pro Script Edition ?

A: The TMS IntraWeb Component Pack Pro Script Edition comes with a syntax highlighting Javascript design time editor with Javascript event paramater information for the various client-events of TMS IntraWeb controls as well as the default IntraWeb component client events. The Script Edition is especially useful if you intend to do fine grained extra Javascript control of your web applications.

Q: When installing the TMS IntraWeb Components in Delphi 2005, the following error appears:
[Fatal Error] IW72TMSDED2005.dpk(42): E2202 Required package 'dclIntraweb_72_90' not found.

A: Make sure that the directory where the file dclIntraWeb_72_90.dcp is located (comes with Delphi 2005 and IntraWeb) is added in the Delphi library path.

Q: When using TIWAdvGridExcelIO to send an XLS file to the browser, my app freezes.

A: Please see the article here

Q: I have a question that is not answered on this page. What do I do ?

A: Send email to and make sure to specify:

• version of IntraWeb you are using AND
• version of Delphi or C++Builder you're using AND
• version of the TMS IntraWeb Components you're using AND
• browser you're using AND
• OS you're using

Providing this information immediately will save YOU time, as we would otherwise have to ask this for before we can answer your question.